Digital maturity assessment for organisations

1None 2Scattered ideas, not written 3Written but not followed up 4Written, with measured goals that are reviewed

1No one in particular 2The IT department alone 3Senior management supports it from a distance 4Senior management leads it with the departments

1Only in emergencies 2From leftover budgets 3A fixed annual budget 4A budget tied to an expected, measured return

1On paper 2By email and shared files 3In an electronic system for some procedures 4In integrated systems for most procedures

1No 2Some, in people’s heads 3Documented but out of date 4Documented, updated and improved regularly

1Weeks 2Many days 3A day or two 4Hours, or automatic

1Collected by hand on request 2Scattered Excel sheets 3From systems, then adjusted by hand 4Dashboards that update themselves

1Rarely 2Sometimes, after the decision to justify it 3Usually 4Always, and outcomes are reviewed after implementation

1No 2Unclear 3Some data does 4Yes, with a policy for data quality and security

1Each system stands alone 2We move data between them by hand 3Some are integrated 4Integrated; data is entered once

1No 2With difficulty 3Yes, for some roles 4Yes, with secure, approved tools

1No procedures 2Antivirus only 3Policies and yearly training 4Continuous risk management and regular testing

1With clear resistance 2With reservation 3With acceptance after training 4With enthusiasm, and they suggest improvements

1No 2Only when a new system is bought 3Yearly programmes 4Continuous learning paths linked to performance

1No, mistakes are costly 2Rarely 3Sometimes 4Always, and we learn from failure